Why Message On Hold ?

Statistics

On average, 7 out of 10 callers are placed on-hold.

The average hold time is 30 seconds and the average executive will spend over 60 hours a year on hold!

A Message On Hold system can reduce caller hang-ups by almost 80%.

Research clearly shows that callers stay on-hold up to 25% longer when listening to Message On Hold.

Of the callers who hang up while on-hold, 34% will not call back.

In one study, 88% of callers preferred Message On Hold to other options.

16-20% of callers made a purchase based on an offer they heard from an "on-hold" advertisement.

While 94% of the average marketing budget is spent on enticing people to call a business, only 6% is spent on handling calls once they are received.

Sources: Inbound/Outbound. OHM Marketing Systems, Infomax Inc, Voice Response Inc. Voice Response Inc. Voice Response Inc. .

NOBODY HANGS UP ON US...NOBODY...